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Grace Institute Administration Training Seminar
April 4, 2023 @ 10:00 am - 12:00 pm
Grace Institute’s employer-driven workforce training programs help women develop the professional skills employers have identified as being needed by today’s administrative and customer service professionals. We offer two programs:
Office Administration Program
Helps women gain employment in a variety of industries, with a curriculum that includes:
- Office Technology: Outlook, Word, Excel, PowerPoint and Google Suite
- Administration: calendaring and scheduling, coordinating travel arrangements, project management, budgeting and expense reports
- Verbal and non-verbal communication
- Professional Skills: problem solving; time management; working in teams, workplace etiquette, managing up
- Job Search: cover letter and resume support, LinkedIn profile, and interviewing skills
Healthcare Administration Program
Helps women gain employment in the healthcare field as an administrator, with a curriculum that includes:
- Medical office administration: managing phone calls/messages, scheduling appointments, clinic prep/reconciliation, handling difficult interactions, insurance documentation, electronic health record, EPIC
- Supporting patients
- Job search: cover letter and resume support, LinkedIn profile, and interviewing skills
- Office technology: Outlook, Word, Excel and Google Suite
**Open to Women aged 18-64**